Your Privacy Our Priority

This Privacy Policy is issued by 4dsweep ("we", "platform" or "4dsweep"), an online gambling platform operating under international licensing. This Policy applies to all individuals who register an account, use the services or browse the 4dsweep website at https://4dsweep.org.

By registering an account or continuing to use our platform, you acknowledge that you have read, understood and agreed to this Privacy Policy. If you do not agree with any provision in this document, you are advised not to use 4dsweep's services.

We reserve the right to update this Privacy Policy from time to time. Any material changes will be communicated to members via email or in-platform notification. Continued use after notification is considered acceptance of the updated version.

4dsweep collects various categories of personal information to enable us to provide a safe, legally compliant and quality service to every member.

Account Registration Information:

• Full name as per identification document
• Date of birth (for age verification, 21 years and above)
• Identity card number (MyKad) or passport number
• Active email address
• Mobile phone number
• Chosen username and password

Financial Transaction Information:

• E-wallet details (Touch 'n Go eWallet, Boost, ShopeePay)
• Bank account information for FPX and DuitNow transactions
• Deposit and withdrawal records
• Cryptocurrency transaction history (USDT, BTC, ETH) where applicable

Platform Activity Information:

• Betting and game records
• History of bonuses and promotions claimed
• Access time logs and session duration
• IP address and device information

The personal information you provide to 4dsweep is used solely for the following purposes:

• Identity and age verification during the account registration process
• Processing deposits, withdrawals and managing financial transactions
• Delivering effective 24/7 customer support services
• Managing and verifying bonus, cashback and promotion claims
• Compliance with anti-money laundering (AML) and know your customer (KYC) legal obligations
• Fraud detection and suspicious activity monitoring to protect all members
• Sending service-related communications and important updates
• Aggregate data analysis to improve the platform experience

4dsweep does not use your personal information for third-party advertising purposes or sell it to any external entity without your explicit consent.

4dsweep does not freely share members' personal information. There are limited circumstances where sharing is necessary and permitted:

Recognised Service Providers:

We work with selected payment service providers, game software developers and technology infrastructure providers. All these third parties are bound by strict data confidentiality agreements and may only access the information needed to perform their services.

Legal Requirements:

4dsweep may need to disclose certain information when directed by competent authorities, courts or regulatory bodies based on valid legal requirements. In such circumstances, we will only disclose the minimum information necessary.

Fraud Detection and AML:

Some transaction information may be shared with recognised financial monitoring systems to ensure compliance with anti-money laundering regulations. This is a mandatory requirement under our international licensing.

4dsweep invests seriously in digital security infrastructure to ensure that members' data is always protected from unwanted threats.

• SSL 256-bit encryption for all data transmissions between your browser and our servers
• Password storage using irreversible hashing methods
• Role-based access controls for internal staff — only relevant staff may access data related to their duties
• 24/7 security monitoring and planned incident response
• Regular security audits by independent third parties
• Encrypted data backups at secure locations

Although we take comprehensive security measures, no online system can guarantee 100% absolute security. Members are also responsible for keeping their own passwords and login information secure. Do not share your password with anyone.

As a 4dsweep member, you have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal information we hold about you at any time.

Right of Rectification: If any of your information is inaccurate or outdated, you have the right to request a correction. Some information can be updated directly through your account settings.

Right of Erasure: You may request deletion of your personal data. Such requests will be assessed against legal and operational requirements — for example, financial records may need to be retained for a certain period to meet legal obligations.

Right to Object: You have the right to object to the processing of your data for certain purposes, including marketing communications.

Right to Portability: You may request your data in a machine-readable format for the purpose of transfer to another platform.

To exercise any of these rights, please contact the 4dsweep customer support team via live chat or our support email. All requests will be processed within a reasonable timeframe.

4dsweep uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of Cookies Used:

• Essential Cookies: Required for basic platform functions such as login and secure navigation. These cookies cannot be disabled.
• Functional Cookies: Store your preferences such as language, display settings and play sessions to provide a better experience.
• Analytical Cookies: Help us understand how members use our platform so we can make relevant improvements.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. We do not use cookies for third-party advertising purposes.

As a platform operating under international licensing, some data may be processed or stored on servers located outside Malaysia. In such cases, 4dsweep ensures that:

• Data transfers are only made to locations that provide an equivalent or higher level of data protection
• Data transfer agreements that comply with international standards are in place
• Overseas service providers are subject to regular security audits

If you have any questions, concerns or complaints regarding this Privacy Policy or how we manage your personal data, the 4dsweep team is ready to assist.

We are committed to responding to every privacy-related enquiry thoroughly and within a reasonable timeframe.