1. General Provisions
These terms and conditions ("Terms") constitute a legally binding agreement between you ("Player") and 4dsweep, operating under international licensing. By registering an account, accessing this website or using any of the services offered, you acknowledge that you have read, understood and agreed to comply with all Terms set out in this document.
These Terms apply to all 4dsweep services including online slots, sports betting, live casino, 4D lottery and any additional services that may be introduced in the future. In the event of any conflict between these Terms and the specific terms of a particular game or promotion, those specific terms shall apply.
4dsweep provides an online gambling entertainment platform operating within the legal framework established by the relevant licensing authorities. The platform is designed specifically for Malaysian players who meet the stated eligibility requirements.
2. Player Eligibility
To use 4dsweep services, you must meet all of the following requirements at all times:
- Be at least 21 years of age on the date of registration and throughout continued use of the platform.
- Be resident in or accessing the platform from a region where online gambling is permitted.
- Not be declared a bankrupt or be subject to any insolvency proceedings.
- Not have been previously banned by 4dsweep or any related gambling platform.
- Not be acting on behalf of another individual or as an agent, representative or intermediary for a third party.
- Use funds obtained through lawful means for deposits and wagering.
4dsweep reserves the right at any time to request proof of age or identity. Verification is typically carried out via a copy of the national identity card (MyKad) or other relevant documents. Accounts whose eligibility cannot be verified within the specified period may be temporarily suspended until the verification process is complete.
3. Registration and Account
Each individual is permitted to register and hold one active account only. Holding multiple accounts is a breach of these Terms and may result in the closure of all accounts involved and forfeiture of any balances held within them.
During registration, you are required to provide accurate, complete and up-to-date information including your full name, identity card number, mobile phone number and an active email address. False or misleading information may result in your account being suspended.
You are fully responsible for maintaining the confidentiality of your account password. You are advised not to share your login information with any other party. If you suspect unauthorised access to your account, please contact our customer support team immediately via live chat or email.
4dsweep reserves the right to verify a player's identity at any time, particularly before processing withdrawals above a certain amount. This process is handled entirely by our support team, available 24/7 in Malay and English.
4. Deposits and Withdrawals
4dsweep accepts deposits and processes withdrawals using the following payment methods:
- Touch 'n Go eWallet
- DuitNow
- Online banking via FPX (Maybank, CIMB, RHB and other banks)
- Boost
- ShopeePay
- Cryptocurrency — USDT, BTC and ETH
Minimum deposit for all payment methods is RM20. Minimum withdrawal is RM50. Approved withdrawal requests are processed within 5 to 30 minutes.
All deposits must be made using a payment method registered in the same player's name. 4dsweep does not accept deposits from third-party accounts. Withdrawals will only be processed to a payment method that has been verified as belonging to the player.
All transactions are in Malaysian Ringgit (RM / MYR) except for cryptocurrency transactions, which will be converted using the prevailing exchange rate at the time of the transaction.
5. Bonuses and Promotions
4dsweep offers a welcome bonus to new members of 150% of the first deposit up to RM1,000. This bonus is subject to a wagering requirement of 15 times the bonus amount received before any withdrawal from bonus funds may be made.
Examples of bonus calculations and wagering requirements:
- Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering requirement: RM150 × 15 = RM2,250
- Deposit RM1,400 → Bonus RM1,000 (maximum cap) → Account balance RM2,400 → Wagering requirement: RM1,000 × 15 = RM15,000
General conditions for all bonuses and promotions include the following:
- Only one welcome bonus may be claimed per account.
- Any attempt to abuse the bonus system or claim bonuses through multiple accounts will result in cancellation of the relevant bonus and further action on the account.
- Bonuses may not be transferred to another player.
- 4dsweep reserves the right to modify, suspend or terminate any promotion at any time without prior notice.
- Any withdrawal made before the wagering requirement is met may result in cancellation of the remaining bonus balance.
The 4dsweep VIP programme offers weekly cashback based on membership tier: Bronze up to 0.2%, Silver up to 0.4%, Gold up to 0.6% and Platinum up to 0.8%. Players who demonstrate consistent wagering activity are eligible for VIP tier upgrades.
6. Prohibited Activities
The following activities are strictly prohibited on the 4dsweep platform and may result in immediate account suspension or closure:
- Fraud: Use of stolen credit cards or e-wallets, false information or other fraudulent methods to make deposits or claim bonuses.
- Money laundering: Using this platform as a channel to transfer, conceal or convert funds obtained through unlawful means.
- Multiple accounts: Registering or using more than one account to circumvent betting limits or claim multiple bonuses.
- Game manipulation: Using automated software (bots), collusion tools or any technical method to gain an unfair advantage in any game.
- Account selling: Selling, transferring or renting an account to another party.
- System interference: Any attempt to hack, disrupt or damage the technical infrastructure of this platform.
4dsweep reserves the right to investigate any activity suspected of breaching these Terms. If a breach is proven, 4dsweep reserves the right to forfeit all related funds and report the matter to the relevant authorities.
7. Responsible Gambling
4dsweep is committed to responsible gambling practices. We encourage players to set personal limits and play within their financial means. Gambling should be an entertainment activity, not a source of income or a way to address financial difficulties.
Responsible gambling tools available to players include deposit limits, loss limits and self-exclusion options. Players who need assistance may contact our customer support team, available 24/7 in Malay and English.
4dsweep supports self-exclusion. Players may apply to exclude themselves from the platform for a set period or permanently by contacting customer support. Such requests will be processed promptly and the account will be suspended as requested.
8. Privacy and Personal Data
4dsweep respects player privacy and processes personal data in accordance with the Privacy Policy available on the relevant page. By registering an account, you agree to the collection and processing of your personal data for the purposes of account management, identity verification, transaction processing and marketing (with your consent).
Your personal data will not be sold or shared with unrelated third parties without your consent, except where required by law or a competent authority.
For full details on how 4dsweep collects, stores and uses your data, please refer to our Privacy Policy.
9. Limitation of Liability
4dsweep provides its platform and services on an "as is" basis. While we work to ensure the platform remains available and functions properly, we do not guarantee that it will be free from technical disruptions, delays or errors at all times.
4dsweep will not be liable for any losses arising from:
- Temporary disruption or shutdown of the platform due to technical issues or maintenance.
- Disputed game outcomes that have been confirmed by the relevant game provider.
- Losses resulting from the player's own disclosure of their login credentials.
- Any failure or delay caused by circumstances beyond our reasonable control, including internet disruptions and natural disasters.
In all circumstances, 4dsweep's maximum liability to any player is limited to the valid account balance held in that player's account at the time the claim is made.
10. Account Closure and Suspension
Players are free to close their account at any time by contacting our customer support. Before closure, ensure that all eligible funds have been withdrawn in accordance with the prescribed withdrawal procedures.
4dsweep reserves the right to suspend or close a player's account without prior notice if:
- There is evidence or reasonable suspicion of a breach of any provision in these Terms.
- The player fails to provide the requested identity verification documents within the specified timeframe.
- The account shows no activity over an extended period (inactive account).
- 4dsweep receives instructions from the relevant authority to do so.
In cases of account closure due to a breach of these Terms, 4dsweep reserves the right to withhold any funds associated with the breach, subject to assessment on a case-by-case basis.
11. Amendments to the Terms
4dsweep reserves the right to amend, update or replace any part of these Terms at any time. Amendments will take effect immediately upon being published on this page.
It is the player's responsibility to review this page periodically to ensure they are always aware of the latest applicable terms. Continued use of this platform after any amendment is published constitutes full acceptance of the amended Terms.
Where any amendment is material and significant, 4dsweep will endeavour to notify players through available communication channels; however, the obligation to review these Terms remains with the player.
12. Applicable Law and Dispute Resolution
These Terms are interpreted and governed by the laws and licensing regulations under the jurisdiction of the international licensing authority that issued 4dsweep's licence.
Should any dispute arise between a player and 4dsweep, both parties agree to first seek resolution through voluntary negotiation. Players may contact the customer support team, which operates 24/7 in Malay and English, to initiate this process.
If a resolution cannot be reached through negotiation, the matter will be referred to a dispute resolution body recognised by the relevant licensing authority.
Any written communication with 4dsweep may be directed to our official email address: [email protected]