Frequently Asked Questions 4dsweep for Malaysian Players

Yes, 4dsweep supports betting on Malaysia Super League matches including FA Cup and Malaysia Cup fixtures. You can view the available match list in the sportsbook section and choose your preferred bet type — from 1X2 and Asian handicap to total goals. Odds are updated live before and during matches.

4dsweep provides live betting for English Premier League matches and other major European leagues. While a match is in progress, you can place bets based on current developments — including live handicap, total goals and half-time winner. Odds change in real time according to match conditions, so keep an eye on the changes before making your selection.

If a match is postponed and does not resume within 12 hours of the original scheduled time, bets will generally be voided and the amount returned to your account. If a match is cancelled entirely, the same outcome applies. Full details on bet settlement rules are available in the 4dsweep Terms & Conditions section.

Malay odds use a positive and negative format — for example, odds of +0.75 mean you win RM0.75 for every RM1 staked, while odds of -0.75 mean you need to stake RM1.75 to win RM1. Decimal odds are simpler: multiply your stake by the odds to get the total return including your stake. 4dsweep lets you switch the odds format to your preference in your account settings.

You must be 21 years of age or older to register and use any 4dsweep service, including the sportsbook, online slots and live casino. This is a mandatory licensing requirement. Age verification is required during registration, and any account found to belong to someone under 21 will be closed without prior notice.

The 4dsweep VIP programme has four tiers: Bronze, Silver, Gold and Platinum. Each tier offers a different weekly cashback rate — Bronze up to 0.2%, Silver up to 0.4%, Gold up to 0.6% and Platinum up to 0.8%. The more actively you play, the higher the cashback you can receive each week.

In addition to weekly cashback, 4dsweep VIP members receive priority withdrawal processing, access to exclusive promotions not available to regular players, and faster personalised support. The higher your VIP tier, the more benefits you enjoy — including special rewards on select occasions.

Your VIP tier at 4dsweep is upgraded automatically based on your gaming activity and total wagering over time. No special application is needed — the system evaluates your eligibility periodically. The more frequently and consistently you play across all available game categories, the faster you progress to the next tier.

4dsweep VIP cashback is calculated based on your betting activity over a full week (usually Monday to Sunday) and credited to your account at the start of the following week. The amount you receive depends on your current VIP tier and your total active wagering during that period. Check your account dashboard to view the latest cashback details.

Yes, VIP tiers at 4dsweep are reviewed periodically. If your betting activity drops significantly during the review period, your tier may be adjusted downward. Staying active and playing consistently is the best way to maintain or improve your VIP status. Details on the review period can be found in the VIP program terms.

Yes, 4dsweep provides deposit limit tools so you can set a maximum amount allowed into your account on a daily, weekly or monthly basis. This helps you play within your own financial means. To set or change your deposit limit, log in to your account and go to the responsible gambling settings section.

No. 4dsweep only accepts players who are 21 years of age or older. This is a strict policy enforced throughout the registration and account verification process. If an account is found to belong to someone under 21, it will be closed immediately and any accumulated balance may be forfeited in accordance with the terms of service.

If you or someone you know is experiencing a gambling problem, seek help immediately. In Malaysia, you can contact national counselling services through government agencies such as the Ministry of Health Malaysia or community service centres. 4dsweep also provides further information on our Responsible Gambling page.

You can request a cooling-off period (temporary break) or self-exclusion by contacting the 4dsweep customer support team via live chat or support email. State the duration you want — whether a few days, weeks or months. During the exclusion period, access to your account will be blocked and you will not receive any promotional communications from 4dsweep.

Warning signs to watch out for include: feeling uneasy when not gambling, borrowing money to gamble, lying to family about gambling activity, neglecting work or family responsibilities, and continuing to play even after losing significant amounts of money. If you recognise any of these signs, take a break and seek professional support.

In most cases, deposits via e-wallet and FPX are processed within a few minutes. If your deposit has still not been credited after 15 minutes, take a screenshot of your payment proof (receipt or transaction ID) and contact 4dsweep customer support via live chat. Make sure to include the transaction ID and the amount sent for faster processing.

Log in to your 4dsweep account, select "Deposit" and then choose "FPX Online Banking" as the method. You will be directed to a secure payment page where you can select your preferred bank — including Maybank, CIMB, RHB and other banks that support FPX. Complete the verification in your banking app and the deposit will be credited once verification is successful.

The minimum deposit at 4dsweep is RM20 for all available payment methods. This includes Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH). There is no globally fixed maximum amount, though limits may vary depending on the payment method and your account verification level.

4dsweep accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, FPX online banking (Maybank, CIMB, RHB and other major Malaysian banks), Boost, ShopeePay and cryptocurrency — USDT, BTC and ETH. All methods are available in Ringgit Malaysia except cryptocurrency, which is converted automatically.

4dsweep does not charge any processing fees for deposits. The amount you send is the amount that will be credited in full to your account. However, your e-wallet provider or bank may apply their own transaction charges, which are outside 4dsweep's control — check with your payment service provider for details.

Generally, online slots are the main games that count in full towards the bonus wagering requirement at 4dsweep. Live casino games such as baccarat, roulette and sic bo may count partially or not at all, depending on the specific terms of the promotion. Check the details of the promotion you claimed to find the exact list of eligible games.

No. The 4dsweep welcome bonus can only be claimed once per new player — one account, one bonus. Attempting to register multiple accounts to claim the bonus repeatedly is a breach of the terms of service and may result in all related accounts being closed without a refund.

The wagering requirement is calculated based on the bonus amount received, not the deposit amount. For example, if you deposit RM100, you will receive a bonus of RM150 — giving you a balance of RM250. Your wagering requirement is RM150 × 15 = RM2,250. For a deposit of RM1,400, a bonus of RM1,000 is received, with a wagering requirement of RM1,000 × 15 = RM15,000.

Claiming the 4dsweep welcome bonus is straightforward: (1) Register a new account and complete verification. (2) Make your first deposit — minimum RM20. (3) Select the 150% welcome bonus promotion during the deposit or activate it through the promotions section in your account. (4) A bonus of up to RM1,000 will be credited automatically. Then meet the 15x wagering requirement to be eligible to withdraw the bonus.

If you believe the wagering requirement has been met but the bonus is still not withdrawable, first check the bet history in your account to confirm that all eligible bets have been counted. Then contact 4dsweep customer support via live chat, including your transaction ID and relevant details. Our team will review and resolve the issue.